Question 1

How long does it take to set up Rivetmile?

Accepted Answer

Start with the vehicles that are active now, their current mileage, and the next work already on your calendar. You do not need to recreate every old paper record before Rivetmile can become your working maintenance workspace.

Question 2

Will Rivetmile pay for itself for a small fleet?

Accepted Answer

Rivetmile is $49 per month for Starter, $99 for Standard, and $199 for Fleet. The practical return is fewer missed services, less time hunting through records, clearer maintenance spend, and better vehicle readiness. The right fit depends on how much those improvements matter in your operation; we do not promise a fixed savings amount.

Question 3

Can more than one driver or manager use it?

Accepted Answer

Yes. Rivetmile gives your team a shared workspace with owner, manager, and driver roles. Role-based access is included on Standard, so owners and managers can coordinate the fleet while drivers get the workspace access appropriate to their role.

Question 4

Can drivers use Rivetmile from a phone?

Accepted Answer

Yes. Rivetmile is a responsive browser workspace for quick vehicle, status, and maintenance checks on phones and tablets. It is designed for the moments between routes and service calls; it is not a native or offline mobile app.

Question 5

Can it keep compliance records with maintenance?

Accepted Answer

Maintenance records and inspections can live together in the vehicle workspace. Fleet adds support for DOT, registration, and insurance records, with expiry dates and notes available so the team can keep the next review in sight.

Question 6

How do maintenance reminders work?

Accepted Answer

Set mileage-based or time-based intervals for a vehicle or piece of equipment, and the upcoming or overdue work feeds the maintenance queue. Automated email and SMS reminders begin on Standard, and Fleet includes those features as well.

Question 7

How do we switch from spreadsheets, paper logs, or another shop system?

Accepted Answer

Begin in stages: add active vehicles and upcoming work first, then keep the old archive available for reference while Rivetmile becomes the working record. There is no need to promise a perfect import before you start. If you want to talk through the handoff, use the practical contact form on the home page.